MySpotHub goes beyond space management, turning a simple space into a dynamic ecosystem where guests and hosts meet in the ‘Spot’, the space where experiences and services connect.
Within the platform, the Spot represents the perfect synthesis of two distinct yet complementary ecosystems. On one side, there are guests, with their needs, journeys and experiences. On the other, there are hosts, owners or managers who provide services, resources and organisational skills to meet those needs. The Spot is the physical and digital space where this relationship takes shape and develops.
The key to MySpotHub's success is the contractual framework that governs guest–host relationships. Two mirror-image contracts – one for access and one for availability – clearly define rights, access methods and mutual responsibilities of each party. These contracts are governed by objective and measurable parameters, ensuring in this way continuity, quality and, above all, trust in the relationships created.
MySpotHub not only facilitates encounters but also orchestrates and automates the entire process of governing experiences and services across spots. Thanks to this system, the process becomes traceable, consistent and always adaptable to the evolving needs, both for people and organizations.
MySpotHub's core innovation lies in unifying the physical and digital dimensions to provide an integrated, comprehensive view of every relationship, creating a more fluid and valuable experience for both guests and hosts.
This innovative approach confirms how eFM, through MySpotHub, is driving digital transformation in space management, not only improving service, but also to cultivating relationships that generate tangible value.
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