eFM has been named a Representative Vendor in the Gartner Market Guide for WEX Applications

eFM has been named a Representative Vendor in the 2025 Gartner Market Guide for Workplace Experience Applications* for the second consecutive year. 

As noted by Gartner, “The workplace experience application market is rapidly evolving with more enterprise-grade competition and new communication, collaboration and scheduling capabilities. Application leaders should use this research to guide their workplace management software investments.”

According to Gartner: "The functional scope of WEX applications is expanding beyond core space reservation to include a broader range of cross-application capabilities. These encompass enhanced employee presence, employee communication, visitor management, appointment scheduling and digital signage, reflecting a move toward a more comprehensive employee experience platform.

Gartner's research shows that:

• "By 2028, 60% of workers will voluntarily return to the office if offered flexible start and end

times, valuing the balance between structure and personal flexibility.

• Through 2026, 30% of digital workplace application leaders will see their budgets for

workplace experience applications redirected to invest in upgrading meeting room

technology as organizations transition to more office-based work.

• By 2028, 40% of large enterprises will offer “space as a service” models, giving employees

on-demand access to smart, fully equipped workspaces and amenities that adjust in real time to how people actually work."

eFM’s Workplace Experience Vision

eFM’s workplace experience approach brings together digital innovation, human-centered design and data-driven governance to transform how people interact with their working environments. We enable organisations to shape adaptive, responsive workplaces where technology and human behaviour evolve together.

We believe eFM’s recognition in the Gartner Market for WEX Applications underscores our commitment to go beyond efficiency towards creating engaging places that foster well-being, collaboration and learning. By integrating Digital Twin, Smart Contracts and AI-driven Digital Agents, eFM empowers organisations to make informed decisions, optimise resources and build connected ecosystems where people, spaces and communities thrive.

*Gartner Disclaimer

Gartner, Market Guide for Workplace Experience Applications, by Sohail Majumdar, Tori Paulman, Christopher Trueman, 3 September 2025.

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