Intelligent asset management for new organizational challenges
A recent article by IFMA highlights how strategic asset management and goal-based maintenance are becoming increasingly critical in the context of significant organizational transformations. The evolution of work methods, the spread of agile working, the growing focus on ESG (Environmental, Social, Governance) parameters and employee well-being are reshaping the management needs of buildings and workspaces.
These changes require a structural reassess of real estate and facility services management, ensuring that company spaces become more efficient, sustainable and capable of supporting new operational dynamics. However, many companies deal with significant challenges related to the adoption of platforms and solutions that are either not integrated, outdated or not designed to meet the new organizational challenges.
The lack of intelligent and interconnected tools can lead to inefficiencies that compromise productivity and the asset value, with tangible consequences such as:
- Longer processing and work order management times, negatively impacting the timeliness of interventions.
- Increased equipment and space downtime, reducing operational efficiency and workplace effectiveness.
- Ineffective energy management, leading to waste that affects costs and sustainability goals.
- Administrative and monitoring overload, misleading time and resources from strategic improvement initiatives for facilities.
To address these challenges and turn real estate management into a competitive advantage, a structured and innovative approach is needed: service governance. This framework, including rules, processes, policies and integrated tools, enables effective orchestration of real estate and facility services management, connecting people and spaces to create efficient and evolving workflows.
Through service governance, companies can:
✅ Ensure optimized, secure services aligned with strategic objectives, improving the quality and safety of work environments.
✅ Simplify space and people management, reducing operational complexities and increasing productivity.
✅ Improve decision-making processes for real estate teams and HR, leveraging structured data and strategic insights.
✅ Promote market maturity, creating better alignment between service demand and supply.
✅ Accelerate organizational transformation, by enabling the integration of new smart technologies.
In a constantly changing business environment, investing in intelligent asset and real estate services management is no longer an optional choice but a key success factor. Companies that embrace advanced tools and a service governance-oriented approach will not only optimize costs and resources but also create more sustainable, productive work environments capable of meeting the future challenges of work.
