eFM and Eptura strengthen their partnership to transform spaces into value
Making spaces smarter, more measurable and better able to respond to the new needs of organisations
The market is undergoing a profound transformation. Hybrid working, the evolution of organisational models, the advent of artificial intelligence and the growing focus on outcomes are changing the way companies and institutions interpret the value of built environments. Spaces can no longer be considered merely as assets to be managed or areas to be optimised. They are becoming dynamic systems, through which people, data, processes, services and experiences flow.
It is precisely on this point that the collaboration between eFM and Eptura comes into play: on the one hand, a global platform for workplace and real estate management, including Archibus – one of the most widely used IWMS globally – and, on the other, a Digital Governance Services model developed by eFM over more than twenty-five years of experience, with the aim of restoring value, vitality and decision-making capacity to spaces.
According to Raj Batra, CEO of Eptura, the partnership stems from a strong complementarity. Eptura brings a well-established international presence, with a user base of 25 million worldwide and a service capacity that reaches a significant proportion of large global organisations. eFM contributes vertical expertise, governance experience and the ability to support organisations in transforming their built environments. “The partnership between Eptura and eFM is, in my view, a complementary one,” explains Batra. “It is based on in-depth expertise, capable of delivering value to clients and generating results that transform their built environments.”
At the heart of the collaboration lies a shared conviction: space is one of the most important assets for businesses and, for this very reason, optimising it cannot be achieved simply by adopting software or providing a service. An integrated solution is needed, one capable of connecting technology, data, operational expertise and governance models. “When you bring eFM and Eptura together, you gain the value of an integrated model that goes beyond the sum of its individual parts,” emphasises Batra. The aim is to offer organisations a more comprehensive tool to optimise spaces, support staff engagement and make the management of built environments more effective.
This view is shared by Daniele Di Fausto, Global CEO of eFM, who sees the partnership as part of a wider transformation of the sector. The property sector is changing rapidly, and organisations are being called upon to rethink the value of their assets in a context where a significant proportion of space remains underutilised. The issue, therefore, is not merely about reducing floor space or rationalising costs, but about breathing new life into buildings and putting the experience of the people who occupy them back at the centre. “At eFM, we believe that the experience of the people who use the space is fundamental,” says Di Fausto.
This shift is cultural rather than merely technological. Companies are no longer simply looking for a more powerful product, but for a different way of achieving results. They are seeking outcomes, value, insights and tools to make decisions in real time. In this sense, artificial intelligence and digital technologies become enablers only if embedded within a model capable of guiding their use. “We are not simply selling more powerful software,” adds Di Fausto, “We are trying to lay the foundations for what is almost a cultural shift, in a sector in need of renewal.”
The partnership between eFM and Eptura is therefore moving along a clear path: to integrate sector-specific know-how, vertical expertise and digital capabilities into a single ecosystem. An ecosystem in which people, spaces, data and processes are no longer separate elements, but parts of the same decision-making architecture.
The end goal is therefore a smarter, but also more human, real estate sector. A real estate sector in which spaces are not merely places to be occupied, but ecosystems capable of supporting people, fostering relationships, improving processes and generating measurable value.